Privacy Notice

Information we receive

When you call or email us, we receive the contact details and information you choose to provide, such as your name, email address, phone number, general location, and a description of the help you need.

Our web server and Cloudflare may process technical information such as IP addresses, browser and device details, requested pages, referring pages, request times, and error or security records to deliver and protect the website.

How we use and share information

We use information to respond to inquiries, arrange and provide requested services, maintain relevant business records, operate and secure the website, and meet legal obligations.

We use Cloudflare for website delivery and security and Proton Mail for business email. These providers process information needed to provide their services. Their practices are described in the Cloudflare Privacy Policy and Proton Privacy Policy.

We may also disclose information when required by law or reasonably necessary to protect legal rights or safety. We do not sell personal information collected through this website or our service inquiries, or use it for targeted advertising.

Cookies and tracking

We do not use advertising trackers or optional visitor analytics on this website. Cloudflare security features may use cookies to distinguish legitimate visitors from automated or harmful traffic. See Cloudflare’s cookie information for details.

We do not enable third-party advertising or cross-site tracking here. The website does not change its behavior in response to browser Do Not Track signals. You can manage cookies through your browser settings; blocking security cookies may affect access to the site.

Retention and security

We keep information as needed to handle inquiries and requested services, maintain relevant business records, protect our services, resolve disputes, and meet legal obligations. Retention depends on the type of information and the reason it is held.

No method of internet transmission or storage is completely secure. Please do not send passwords, payment card details, or sensitive personal files through ordinary email. Contact us first to discuss how to provide information needed for your service.

Your choices and requests

You can contact us with privacy questions or request access to, correction of, or deletion of information you provided. We may need to verify your identity. We will handle requests as required by applicable law and may retain information needed for legal obligations or other permitted purposes.

Altrox LLC
Findlay, Ohio
[email protected]
(419) 722-0465

Changes to this notice

We will post changes on this page and update the effective date. If applicable law requires additional notice of a material change, we will provide it.